Privacy Policy

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About the information collected in general

1. Last name First Name

2. Phone number

3. Email Address

4. Bank details

5. CV and cover letter

6. Tax number (QST, GST) (if applicable)

7. Civil address, postal code

8. Contact person in case of emergency

9. Connection data

10. Data relating to the use of the website

11. Number of pages viewed by the user

12. Names of pages viewed by the user

13. User journey

14. Last site visited

15. Duration of visit

16. IP address (date, country, region)

17. Browser data

18. Device data

19. ID photo

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Other informations

• Why you are doing business with us

• Language and communication preferences

Information for training, quality control, identification and security purposes, or to maintain your consent to a transaction and to establish, manage, administer and maintain the requested products and services

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• History, recording and transcription of telephone calls, videoconferencing, chat

Information about digital interactions (websites, apps, chat services, text messaging, social media sites)

• Device information (e.g. IP address, VPN, proxies, device type and operating system)

• Information about your approximate location that is generated using your IP address when you visit our websites

• Browsing preferences and habits, such as which pages you view and use.

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I MPORTANT: The collection of information is limited to the need to serve you well and to offer an adequate service to the various associated mandates

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Source of information

We may collect your information directly from you when you communicate or interact with us, when you purchase a product or service, when you apply for a job posting or when you update your account preferences and settings. We may also collect your information indirectly and from other sources. When required, we obtain your consent.

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• people connected with your products and services

• publicly available sources or records

• partners

• content generated by the use of our websites, mobile applications and social media platforms.

• Workstaff

• subsidiaries of Promo-Staff

What is a cookie?

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• A cookie is a text file stored by your browser on a dedicated space on your terminal's hard disk when you visit a website. It enables its issuer to identify the terminal in which it is stored during its period of validity and to store certain information relating to your visit, in particular, in order to simplify your browsing on websites or to offer you content tailored to your interests

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Data processing purposes

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We and our partners use technologies that collect non-critical information from your device to improve our offers and present advertising and content tailored to your preferences. You have the choice of accepting or refusing certain of these purposes.

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• Essential and security: We use technologies and cookies that are essential to ensure the optimal operation and security of our online services. They cannot be deactivated. They help us and our partners to secure your connection by recording your identification information, to adapt your interface (e.g. choice of language), to reduce the submission of fraudulent forms and to remember your preferences regarding the use of technologies that collect your information.

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• Experience analysis and optimization: The data collected by these technologies plays a crucial role in constantly enriching your browsing experience. It helps us and our partners to understand how you interact with our online services (e.g. where you come from and how you browse) and to evaluate and analyze traffic on our platforms by generating statistics and traffic data (such as page views). You may revoke your consent to the use of these technologies at any time.

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• Marketing and advertising: This data helps us and our partners to remember which links you click and which pages you visit on our online platforms. This enables us to better identify your preferences and suggest offers and services tailored to your expectations. They also facilitate the creation of target groups, i.e. sets of users sharing similar interests, to personalize our advertising campaigns and evaluate their impact more effectively. You may revoke your consent to the use of these technologies at any time.

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How can I manage and deactivate them?

If you refuse to accept cookies, your browsing and experience on the site may be limited.

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USE AND DISCLOSURE OF PERSONAL INFORMATION

We use and disclose your information to:

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1. identify you, update your information and verify the veracity of the information provided

2. establish, manage, administer and maintain the requested products and services

3. conduct studies and data analyzes in order to generate statistics, improve our products and services, and design new ones

4. personalize our customer experience

5. promote mandates and services to better target you, offered by Promo-Staff or its subsidiaries, including personalized advertisements on media platforms.

6. inform you about the new features available on our platform

7. carry out our day-to-day activities and operations

8. enable due diligence checks of our operations in anticipation of entering into a commercial transaction

9. manage business risks, and comply with laws and regulations

10. communicate with you using the contact information you provide to us (by post, email, text message, calls, social media or otherwise)

11. use and disclose certain information where the law authorizes us to do so.

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Communication of information obtained

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Sharing your information with others for legitimate purposes is sometimes necessary. This may be, for example, a communication required by law, necessary to protect your interests in the event of fraud or allowing you to participate in a program with a partner or to offer you services on our behalf. At all times, we undertake to limit information to what is strictly necessary and to obtain your consent, when required.

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We ensure the integrity, security and confidentiality of your information. Under no circumstances do we sell customer lists to third parties.

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We may communicate your information to:

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• Promo-Staff and its subsidiaries, for information allowing you to be identified, for compliance purposes and to simplify day-to-day management

• a person acting for you or at your request, for example, a colleague

• third parties, if we need to disclose your information in the context of legal proceedings

• a regulatory or governmental authority or self-regulatory organization

• a person authorized to obtain them by law

• third parties involved in concluding a commercial transaction

• our customers in the context of necessity to a security or ethical identification list and as a visual reference

• social and digital media platforms.

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Consent

We only use your information with your consent or if the law allows us to do so. We obtain your consent to the collection, use and disclosure of your information:

• when you avail yourself of a product or service, as a buyer or beneficiary of a new product or service

• when we need to use your information for a purpose different from those for which you have already given consent

• during certain specific interactions with us, such as calls to customer service or completing online forms

However, we do not obtain your consent in every interaction with you. For example, if you are looking for other partners, suppliers whose websites have also asked you for consent and access to your confidentiality information.

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Exercise of your rights

Right to accept or refuse to provide your information

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Your information belongs to you. Subject to legal, commercial or contractual requirements, you have the right to withdraw your consent to the collection, use or disclosure of information. We will process your request as quickly as possible.

However, certain information is essential for us to provide you with certain products and services. If you refuse to provide it, it may be difficult, if not impossible, to establish or maintain a business relationship with you or even to offer you some of our products. For example, if you don't want to provide your e-mail address, we won't be able to send you a project quote, or send you our contract offers for ambassador positions. 

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Right to refuse that we use your information for certain purposes

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You may refuse to allow us to use your information or withdraw your consent for the following purposes

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1. To send you our monthly newsletters 

2. To send you a list of upcoming events 

3. To send you company appreciation forms

4. Use your digital information on our online services

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Withdrawal of consent 

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You may at any time withdraw your consent to receive our annual and monthly contract offers and communications. You can request this through your private browser settings or by contacting the company president at the following e-mail address: info@promostaff.ca 

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You may also refuse the use of cookies on our websites at any time.

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What you will continue to receive once you have withdrawn your consent

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You will continue to receive information about your current products and services. You may also continue to receive information about our products and services verbally from our team members. Indeed, they have a duty to advise you and will continue to provide you with this information when necessary. Once you request to opt out of our contracts, a certain amount of time will be required to properly opt out of the various systems in addition to our website. 

You may also continue to see personalized offers about our products and services on our website or on social media platforms if you have authorized the use of cookies and similar technologies via our online banner.

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Right to access your information

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You may request access to the information we hold about you, except where restricted by law.

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How to access your information

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To consult your information, you must make a request:

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1. by e-mail by contacting our technical team

2. by chatting on our social media channels 

3. by calling our office 

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We will process your request within 30 days, or longer if required by law, and send you an email confirmation. We will inform you if the delay is longer than 30 days.

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Right to have your information corrected 

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You may correct inaccurate information about yourself. In order to provide you with quality service, it is essential that your information be accurate and complete. To this end, we rely on you to help us maintain the quality of the information we hold by informing us of any changes.

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6

Security measures

Preservation for a specific period

We retain your information, in digital format, for as long as necessary to fulfill the purposes for which the information was collected or as long as required or permitted by law. The purpose, nature and sensitivity of the information have been taken into account in determining retention periods.

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Promo-Staff and its subsidiaries are subject to numerous legal obligations regarding the retention of personal information (for example, under tax laws). Generally speaking, to meet these obligations, information relating to your personal profile (such as your name, position, email, sector) will be kept for the duration of your relationship with us and for a period of seven years following the end of your relationship. this one. Additionally, we will retain your transactional information for seven years after it is executed.

Certain exceptions may apply and require longer retention periods, for example in the case of disputes or claims. In this case, your information may be kept for up to ten years. When your information is no longer needed, we endeavor to destroy it securely.

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Places of conservation

Promo-Staff, its subsidiaries, its service providers and other third parties to whom your information is communicated under this Privacy Policy may carry out activities outside Quebec and Canada. Your information can therefore be used and stored securely in other provinces and countries. In certain cases, your information may be subject to laws and access rights of authorities in foreign countries, including the United States.

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Information Security Program

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We go to great lengths to protect your information against loss, theft, unauthorized access, use or disclosure and against any other breach of the protection of such information. We have implemented a security program to keep up with constantly evolving threats to information security. The measures adopted in our security program are:

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• limit who has access to your information. Therefore, only employees who need to see your information as part of their work have access to it.

• manage passwords and set up firewalls.

You have a role to play in protecting your information. We invite you to never disclose your passwords, codes and personal identification numbers. Our employees do not have this information and will not ask you for it. Avoid transmitting information in any email.

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7

POLICY CHANGES

We may modify this Privacy Policy when required. We will notify you by means of a notice appearing on our websites and by any other appropriate means to contact you.

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